Terms & Conditions
Terms & Conditions
Contract means: The contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.
Goods means: The articles that the Buyer agrees to buy from the Seller.
Seller, I, We, Scope, The Oast, Kenward Road, Yalding, Maidstone, Kent. ME18 6AG
Buyer means: The Customer who places an order, via the website or by telephone.
Terms and Conditions means: The terms and conditions of sale set out in this agreement.
All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller.
Age of Consent
Goods may only be purchased by persons over the age of 18
Product Safety and use
The products sold on our site are not intended for smoking cessation or as a cure to nicotine addiction. Nicotine is a poison and is addictive and harmful to your health. If you suffer from any sort of nicotine addiction or dependency you should consult your GP. If you fail to do this you cannot hold Scopes responsible in any way for the outcome of using our products.
We take no liability for any items lost or damaged in the post unless insured.
The customer is always responsible for any customs or import charges when ordering from outside the UK. If an item is returned to us by your local customs we will attempt redelivery. If an item is seized by your local customs it will be your responsibility. Please see your 'Delivery and Returns' section.
Right of seller
The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.
The Seller reserves the right to withdraw any goods from the Website at any time.
The Seller reserves the right to cancel any order at their discretion.
Cancellation and Returns
The Consumer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 working days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Consumer fails to do so the Consumer shall be deemed to have accepted the Goods.
Due to the product having to be placed in the mouth for use, once used it cannot be returned unless faulty. Orders can be cancelled any time prior to shipping.
Please note that we can take no liability for any items lost or damaged in the post unless insured. The customer is responsible for any customs or import charges when ordering from outside the UK. If an item is returned to us by your local customs we will arrange redelivery. If an item is seized by your local customs this will be your responsibility.
Once shipped if returned unopened, the Consumer will be responsible for both the outbound and return shipping costs. We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and the costs of returning the product to us.
Warranties on items such as cartomisers are “dead on arrival”. Due to the disposable nature of these items and we do not offer a warranty on these items. You must inform us within 7 working days if you have received faulty item.
If a refund is required the product must be returned in an unused state and any seals must be intact.
Limitation of liability
Scope accepts no liability and will not be responsible for any loss, claims, damage, injuries, expense or suffering incurred as a result of any product or services provided by Scope.
Changes To Terms
Scope is entitled to alter these Terms and Conditions at any time.